At AXA ART, we believe that every policy holder is entitled to the highest standards of claim resolution. Our claims professionals are recognized leaders in the field of adjusting art and collectibles losses. They work with our insureds to resolve claims expeditiously and fairly. In addition to utilizing our in-house art expertise, our Claims Department collaborates with leading appraisers and conservators to provide creative solutions to difficult and unusual losses.

Hopefully you’ll never have a claim – but should the worst happen, you will be in the best possible hands. Our expert loss adjustors and claims professionals will work with you and your insurance broker every step of the way through a claims process that is as straightforward as it can be.

In the event of a claim:

You should notify your insurance broker of a loss as soon as possible. This will help expedite the claims process. After the broker submits the loss to our Claims Department, you will be called by a claims adjuster who will begin to gather all relevant documentation. Once this has been received and reviewed, the adjuster will work with you to settle the claim on mutually agreeable terms.