The insured should notify their broker of a loss as soon as possible. This will help expedite the claims process and minimize the possibility of further damage to the object. After the broker submits the loss to our Claims Department, the insured will be contacted via telephone by a staff adjuster who will begin to gather all relevant documentation. Once the relevant documents have been received and reviewed, the adjuster will work with the insured to settle the claim on mutually agreeable terms.
For more information, or to submit a claim, please contact:
Vice President and Director of Claims Management
AXA Art Americas Corporation
Tel: 212 415 8433
Fax: 646 964 6539